FAQ: Frequently Asked Questions
If you are a new customer, click on “Sign in” at the top right and then on the "Create your account" button.
Next, fill in all the required fields (marked with an asterisk) and click on “Register”.
If you are an existing customer or your account has already been created, click on “Sign in” at the top right.
Then fill in the fields on the left with your email address and password and click on “Login”.
If you forgot your password, it’s simple: click on “ Forgot your password?”. Then enter your email address and click on “Send”. You will receive an email to reset your password.
Click on “Sign in”, fill in the “Email address” and “Password” fields and click on “Login”. Then click on your email address (to the left of “Sign out”) to access your account. From there, you can edit your data at any time. Don’t forget to save your changes by clicking on “Save” at the bottom of the page.
Follow the procedure described in “How can I edit my personal information” and update your delivery and billing address.
Herman Belgium has been developed using the latest security and privacy technologies. You can browse our site with confidence and make your purchases and online payments in complete safety.
We also take all necessary precautions regarding the processing and confidentiality of your personal data, to which you always retain the right of access and modification. At any time, your account can be deleted if you wish.
An “Unsubscribe” link is included at the end of each of our newsletters, allowing you to easily unsubscribe at any time.
